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How fg44 Handles Your Personal Information

This page explains what data fg44 collects from your account, how we use it, and what rights you hold over it. Access and use of fg44 depends on your local law and eligible regions.

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fg44 How fg44 Handles Your Personal Information
DATA SECURITY MEASURES

How We Protect Your Account Information

Security is built into how fg44 stores and transmits your data. Every connection between your device and our servers uses SSL encryption, whether you are on mobile in Dhaka or on desktop anywhere else in Bangladesh. Passwords are hashed before storage — we cannot read them, and neither can anyone else. Payment data linked to bKash, Nagad, or Rocket passes through verified payment processors and is never written to our own database in raw form.

SSL Encryption

All data in transit between your browser or mobile app and fg44 servers is encrypted with SSL. This covers login, deposits, and account edits.

Password Hashing

Your password is hashed using a one-way algorithm at the point of creation. Even our own systems cannot reverse it to recover your plain-text password.

Retention and Deletion

We keep your data only as long as your account is active or legal obligations require it. Once those periods pass, data is deleted from our systems.

Data Access Requests

You can ask to see what data we hold, correct inaccuracies, or request deletion by contacting support through chat, email, or the in-app help form.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold, get in touch through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe. State your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Mention your registered bKash or Nagad number so the agent can pull up your record.

Email Support

Write to our support address with the subject line 'Privacy Request'. Include your account email and the specific data you are asking about.

In-App Help

From the account menu, select Help, then choose Data and Privacy. You can submit a request form directly without leaving the app.

Common Questions About Your Data on fg44

These are the questions we hear most often about how fg44 manages personal information. If yours is not covered here, reach out through live chat or the in-app help form.

We collect your name, email address, and mobile number at registration. If you deposit via bKash, Nagad, or Rocket, we also log transaction references for verification.

We do not sell your data. We share it only with payment processors handling your transactions and where local law requires disclosure — nothing beyond that.

Contact support via live chat or email with the subject 'Privacy Request'. Include your registered number so we can locate your account and send the relevant records.

Yes. Submit a deletion request through live chat, email, or the in-app Data and Privacy form. We will process it in line with any legal retention obligations that apply.

Payment references are handled by verified processors. We store only the transaction ID needed to confirm your deposit — not your wallet PIN or full account credentials.

Access is restricted to staff who need it to operate your account or resolve a support request. All access is logged and reviewed against our internal data-handling rules.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.